Shipping policy
# Shipping Policy
## Delivery area and shipping charges
Breyden offers free standard shipping within the 50 United States and Washington, DC, with no minimum purchase. International destinations and US territories are outside this policy's delivery area.
## Processing and delivery times
- Order cutoff: 5:00 p.m. Pacific Time, Monday through Friday.
- Order processing: 1–2 business days.
- Transit after shipment: 5–7 business days.
- Estimated total delivery time: 6–9 business days.
Pacific Time follows Los Angeles local time: Pacific Standard Time (PST) in winter and Pacific Daylight Time (PDT) during daylight saving time. Business days are Monday through Friday, excluding applicable holidays.
Orders with successful payment received before the cutoff enter processing that business day. Orders received at or after the cutoff, on weekends or on holidays enter processing the next business day. The estimated total is measured from that processing start date. Entering processing does not mean same-day shipment. Transit time is additional to processing time.
## Order updates
Your order confirmation summarizes your purchase. Once your order ships, we will send a shipment update and any available tracking details. Check that your email and delivery address are correct before ordering, and retain your order number for inquiries.
If an item becomes unavailable, we will contact you. We will not substitute another item or change an agreed shipping schedule without your consent. If we cannot fulfill the order, we will refund the affected items.
## Shipping delays
We aim to ship within the stated 1–2 business-day processing period. If we cannot ship within the promised time, we will notify you, explain the revised shipping date when available, and offer a choice between consenting to the delay and canceling for a full refund of the unshipped merchandise and associated charges. We will obtain any further consent required for additional delays and cancel and refund when required by applicable law.
Delivery estimates do not waive your rights. If your package has not arrived by the end of the estimated delivery period, email us with your order number. There is no additional waiting period before you may report a problem. We will investigate and arrange an appropriate resolution.
## Address changes and cancellations
Contact us promptly if you need to correct delivery details or cancel. We will make changes where fulfillment permits. If shipment can no longer be stopped, you may use the return process in our Refund Policy. Your rights relating to shipment delays or other legal remedies remain unaffected.
## Missing, damaged or incorrect deliveries
If tracking shows delivery but you cannot locate the package, check the delivery details and contact us. We will investigate with the carrier; a tracking status alone does not resolve a disputed delivery.
For a damaged, defective or incorrect item, describe the problem and provide photos if reasonably available. Photos help our review but are not an absolute condition of exercising legal rights. We cover necessary return shipping in these cases.
If a delivery attempt fails or a package is returned to us, contact us to arrange the next step. We will explain and obtain agreement to any proposed additional shipping charge before it is incurred.
## Contact
Breyden
Business address: 1969 S Los Angeles St, Los Angeles, CA 90011, United States
Email: contact@Breyden.shop
Contact us for the correct return destination before mailing merchandise. The business address above is not a confirmed return destination.